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Docsuggest Looks To Aggregate Doctor Appointment Bookings & Reviews

Docsuggest is a healthcare services company, that allows patients to search for doctors for specific ailments, and completes the loop by allowing them to book appointments. Other ventures in India - sites like Eatherway, LocalDoctor, DrSupport, among others - are looking to do the same. Docsuggest aggregates information on doctors and hospitals - like the doctors degree, experience, expertise, fees, insurance options etc - and collects feedback from patients, so that the upcoming patient has something to go by. An appointment can be booked from a call center or their website. The company, which has recently launched operations in Bangalore, its second city after Hyderabad, did about 2500 appointments in the last month, and says that around 10,000 people used its site.There's a similar service in Sri Lanka that we'd written about earlier, called e-Channeling, except that Docsuggest doesn't collect money up from the patients for the appointment, and gets payment from the clinics and hospitals instead. This is surprising, since one would normally assume that the demand supply gap is in favor of doctors rather than patients (hence, why would the doctor pay more?), and doctors must be choc-a-bloc with appointments.Why Charge Doctors: Speaking with MediaNama, Docsuggest Founder Shantanu Jha explained that while from outside while it may appear that hospitals and clinics are overflowing with customers, they are all looking at more valuable patients and, being run as businesses, are looking at increasing their revenue. "The second thing is - how do you manage the footfalls? This way, the patient…

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Written By

Founder @ MediaNama. TED Fellow. Asia21 Fellow @ Asia Society. Co-founder SaveTheInternet.in and Internet Freedom Foundation. Advisory board @ CyberBRICS

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