It’s Getting Crowded At The Lower End Of India’s Handset Market


If you can source it from China, have large marketing budgets and retail distribution in place, you can sell it in India.

Seeing the success of MicroMax, Karbonn, Lava and Lemon – low cost “value for money” entrants in India’s burgeoning handset market – more consumer companies are now adding mobile handsets to their portfolio. A Voice & Data survey revealed earlier this month that local Indian handset brands (including Spice) grabbed 14% marketshare (up from 3-4% a year ago), and Nokia lost 12% market share. Of the Indian brands, Micromax has 4.1% handset market share by revenue, Spice has 3.9%, Karbonn has 3%, Lava has 1.1%, Lemon 1% and Max has 0.9%. Around 108 million mobile phones were sold in the country during 2009-10, adding up to Rs 27,000 crore in sales, according to Voice & Data.

Oscar Launches Low Cost Handsets

Another one to the list, apart from Intex, with also launched a QWERTY handset a few days ago: Consumer Electronics has launched dual SIM no-frills handsets at a price point of under Rs. 5000 ($107). They’ll 10 launch handsets priced between Rs. 1700 ($37) and Rs. 4500 ($96) in the next few months. The company has distribution in the North and East of India, and sells color TVs, DVDs, Home Theatre Systems, and, according to Chairman Satish Verma, intends to “introduce the most affordable handsets in India keeping in mind the features to price ratio.”

Oscar has targeted sales of 100,000 handsets per month with a turnover of Rs. 250 crores, and growth of 15-20%, and hopes of a turnover of Rs. 1000 crores in five years. They currently have network of 250 service centers, and a distribution network of 1500 retail outlets, and are planning to hit 8000 retail points by the end of the year.

Are there any differentiators beyond price? Oscar suggests that they have enhanced network connectivity, high audio output for crowded bazaars, and superior video quality (we’ll believe it when we see it), but what is rather outrageous (and compelling) as a feature is battery life of “30 days of standby because of the special 1800 – 2000 mAh battery used”. Apart from the entry level N1, most phones have/will have an FM Radio, MP3, MP4 player, browsing capabilities, and a 1.3 MP camera.

But What About Nokia?

Here’s the thing: Nokia still retains 52% marketshare in India, but there’s trouble at the bottom with more of these local brands launching handsets (an announcement today from Oscar below, and Intex a few days ago; Lemon has big plans), and there’s trouble at the top with the Android juggernaut replacing Symbian. It won’t be long before Android handsets are available for Rs. 6000-8000, and then Nokia will be in serious trouble. In the past, Nokia’s distribution and exceptional service quality have saved its skin; people still trust the brand, but Nokia has failed to deliver with its handsets. According to voice and data, Nokia has 200,000 retail outlets and 700 support centers across 400 towns/cities in India.

Instead of focusing on handsets and service, Nokia has tried to focus on a market with higher margins – the top end, and It is, perhaps, too late; don’t take my word for it – read this long ‘goodbye’ post from a former Nokia fanboy who is switching to Android – SymbianGuru. I’m finding it difficult to let go of my N95, but I’ve seen enough of the Android, despite its niggles, to make a switch. Ovi, for me, just isn’t good enough in comparison, and not a compelling reason to stay with Nokia.

(Update: had incorrectly mentioned Micromax as Macromax. Corrected)

Related
- Lemon Mobiles: Applications & App Store Plans
- Lemon Mobiles To Raise Money To Fund $100M Investment; Dual SIM Android Handset

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  • mobilephonewala

    its MicroMax Sirjee!!

  • Himanshu Mehta

    Hi Nikhil,

    Was thinking of buying a E72 but you have made me rethink my decision. Which anroid set can be compared to E72?

    Regards,

    Himanshu.

  • http://onlygizmos.co.in Annkur

    interesting, there are many players I am seeing wynncom, Mi-Fone and all are doing the same thing – repacking chinese (Infibeam included). However the Micromax is putting some head in designing process I feel. Their models, aren't out of the world in terms of quality or performance but design and UI is not the blackberry ripoff that Videocon and others are selling and certainly not the same as the unbranded chinese phones seen in the market.

    One interesting fact brought to my notice recently was that they phones have no certification.. FCC or anyother respectable one. The health issues can be serious… imagine in hospitals … people with pacemakers ?

    Nokia is banking on its C series to help in this segment. Some dual sims are also announced. Very interesting times lie ahead.

    One more thing, Spice's buit quality is certainly world class. even the accessories, unlike the other players.

    btw your referred Maxx as Max

    Thanks
    Annkur

  • Ankur

    Spot on article Nikhil. I agree Nokia seems to be caught between a rock and a hard place. Having envied my the cool apps on my wife's iPhone, I was severely disappointed with the poor UI and UE on Ovi for my E71. I think Nokia will bleed share at the top to iPhone and Droids till there is a compelling phone platform and more compelling app experience. At the bottom end, I think there will just be too much price competition from the Indian branded firms for C1 or C2 to gain share. Really, at the bottom end of the range do people really care whether it is a Nokia brand or has quality service or not? Wonder how easy it is set up a distribution arm and maintain this in-house as opposed to outsourcing to a specialist. Is the comment about no certification true- and can this be a reg risk for the Indian phones that could be exploited by incumbent leaders?

  • http://twitter.com/parthans @parthans

    Fabulous article Nikhil. I recently lost my phone and was for a fleeting moment actually considering the dual sim variants available through Indian importers! Micromax really floored me with their variation of models and their pricing. Whereas Spice dazzled me with their build quality. Having said that, I would never go back to Nokia for whatever reason, because the value proposition just is not there. Although a million other users of Nokia in India will disagree and still flock to marginally overpriced but reliable Nokias. It is the tried and tested feature that keeps Nokia beating in this market where Sony Ericsson came and went 2-3 times, Samsung has come back with a bang, Motorola has disappeared and brands like Videocon (not the fridges/Washing Machines), Onida (not TVs or ACs) and others like them are making their presence felt.

    It is just a matter of time before the fluff will disappear and only brands that can sustain their commitment to delivery will survive… Till then happy shopping! :) </rant>

  • http://hephail.blogspot.com Hephail

    Spice obviously started the trend, especially with Dual SIM phones, and I personally see Videocon taking off on it, far exceeding expectations. It is especially eye-opening to see business owners with Videocon touchscreen phones, considering they would typically be the target market for a Blackberry/iPhone.